Choose how you market to our callers and clients
First impressions count, so what your customers see when they visit and what they hear when they call can be vital.
Up to 70% of callers are placed on hold or must hold in a queue at some point during a business telephone call. If your customer is placed on hold and has to listen to long periods of silence surveys show that there’s more than a 50% chance that they will put the phone down and up to 30% chance they won’t call back.
On-hold recordings and messages maximise your selling opportunities. Customers on-hold are already interested in your company and the product or service you offer and up to 16% may even buy based on an offer they hear whilst waiting.
Quadrant , in conjunction with Retell, has a range of professional competitively priced Music on Hold (MOH) players that simply plug into the MOH port of your telephone system.
Choose from;
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 MUSIC TEL 60
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3 royalty free music tracks & announcements for easy set up
Music On Hold System for Telephone PBX systems £129.99 +VAT
Main Features
- Reliable - no moving parts - solid state
- Connects easily to PBX audio output
- Supplied with pre-recorded music
- 240 seconds of built-in memory
- Record from any audio device
- Non volatile flash memory
- High quality recording
- Built-in speaker
- Wall mountable
Included:
- Music Tel 60 on hold system
- Pre-loaded on hold music
- Wall mounting kit
- Power supply
- Audio cable
- Recording cable
- User manual
Software to mix your choice of music & messages
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Music On Hold System for Stand Alone Phones or Telephone PBX systems £179.99 +VAT (£211.49 iinc VAT)
Main Features
- Connects to a PABX or any handset
- Reliable-no moving parts-solid state
- Uses standard SD flash cards
- Plays wav & MP3 audio files
- 3 Royalty free music tracks
- 3 Royalty free audio tracks
- Create your own mixes
- No need for vouchers
- Non volatile memory
Special Features
- Connects easily via the curly cord of any type of phone
- Deliver individual messages depending on customer
- Connects easily to PABX audio output
- Trigger play message from handset
- LED display of track number
- 600 Ohm in line impedance
- Track selector 1- 99 tracks
Choose From:
- VGP 30 SATELLITE 3 embedded Royalty free music & audio tracks with easy installation
- VGP 30 STANDARD As SATELLITE and also including PineWoodStudio software to mix 11 Royalty free music tracks with 15 on hold audio messages
- VGP 30 PRO As STANDARD version plus text to speech software & USB dongle
Included:
- Music on hold player
- Power supply
- PABX and handset connector
- SD card
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VGP70 SATELLITE |
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Music On Hold System for Telephone PBX systems with built-in video presentation system from £279.99 +VAT (£328.99 inc VAT)
Main Features
- Music on Hold System with video presentation system
- Suitable for receptions, estate agents, doctors
- Plug and play out of the box
- Reliable - no moving parts - solid state memory.
- Supplied with 3 royality free music tracks (11 royality-free music on hold tracks with welcome messages in 7 languages on Standard and Pro Versions)
- Displays video, pictures or slide shows on external display via composite video or s-video
- Both on-hold music and images can be displayed at once
- Standard and Pro versions are supplied with PineWoodStudio software - mix your own on hold music and messages
- Pro Version is supplied with gear2voice software - professional text to speech software
- On Hold music and videos can stored on a CFII card (supplied), Micro Drive, Smart media card, MMC, SD or MS flash card
- Storage capacity is only limited by size of card
- Remote control
- No need for vouchers to claim your music on hold music and messages
- Non volatile memory so no loss of onhold music and messages when power is interrupted
- Playback formats supported: MPEG1, MPEG2, MPEG4, MP3, JPEG Photo with music slide show function
- Slide show interval times can be set to 1, 3, 5 or 10 seconds with12 selctable wipe effects during slide show
Included:
- Voicegear VGP70 music on hold unit with video presentation
- Remote Control
- CF 256Mb flash card with 3 pre-recorded on hold messages
- Power Supply
- 1.5m Audio cable - 3.5mm stereo jack to 2 x Phono , 1 phono to 3.5mmjack adaptor , 1 S-Video cable 1.5m
- User manual
- Standard version is supplied with PineWood Studio software
- Pro version is supplied with PineWood Studio software and Gear2Voice software
