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Service and SupportAt Quadrant our team of qualified engineering staff is solely dedicated to servicing and maintaining your equipment. Each highly trained technician is equipped with specialist tools, key spare parts and a standard of knowledge that is unsurpassed in the industry. We hold full maintenance stock of Nortel BCM 50 / BCM 200 / BCM 400 , NEC XN120, Pansonic KXT, Samsung DCS, iDCS, OfficeServ 100, OfficeServ 500 and OfficeServ 7200 and 7400 equipment, in addition to a range of telephone systems and peripheral equipment. Quadrant Engineers are fully trained to provide a high level of service on this equipment, and offer Maintenance Contracts with a range of SLAs. Our In-house support team means that in many cases we can rectify problems remotely and without the need to contact the manufacturer. However in the event of you needing a site visit, on-site technical support engineers ensure problem diagnosis and resolution including replacement of faulty components with response times ranging from 4 hours. Quadrant Maintenance Contracts are offered to all our clients in Northern Ireland and beyond. Telephone advice is given free to every Quadrant customer if contact is made via the special advice hotline (028) 9263 5393. This will cover the options as detailed below: Voice and Data
UPS
Customised Support Contracts For complete peace of mind Quadrant can tailor a support contract to meet your particular needs, from a Response Only Contract to fully comprehensive 24/7 cover. Please contact us regarding our flexible support options. Moves & ChangesQuadrant provides a complete system moves and changes service as well as providing system reprogramming which can often be carried out remotely.
Visit our On-Line Support Centre Here 
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